Privacy Policy

Last Updated: October 6, 2026

Conscientia Industrial Co Ltd (“Conscientia Industrial”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect through https://www.conscientia-industrial.com, how we use and protect that information, and the choices and rights available to you.

By using our website or contacting us through our website, email, or other communication channels, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Conscientia Industrial operates https://www.conscientia-industrial.com, a business-to-business website providing information about chemical products, pharmaceutical intermediates, nutritional ingredients, cosmetic ingredients, peptides, nootropic raw materials, plant extracts, and related research and industrial materials.

For privacy-related questions or requests, you may contact us using the contact information provided on our website.

Company: [Conscientia Industrial Co Ltd]
Website: https://www.conscientia-industrial.com
Email: [salesconscientia@gmail.com]

2. Information We Collect

Depending on how you interact with our website, we may collect the following types of information:

Information You Provide Directly

When you submit an inquiry, request a quotation, contact us, or communicate with us, you may provide information such as:

  • Name
  • Company name
  • Email address
  • Telephone number
  • WhatsApp contact information
  • Country or region
  • Product or CAS number of interest
  • Inquiry or message content
  • Any other information you voluntarily provide

You are not required to provide more personal information than is reasonably necessary for us to respond to your inquiry.

Technical Information

When you visit our website, certain technical information may be collected automatically by our website infrastructure, hosting environment, security systems, or other technical services. This may include:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Referring website or page
  • Pages visited
  • Date and time of access
  • General website usage information
  • Technical logs relating to security and system performance

We use this information primarily to operate, secure, maintain, and improve our website.

3. How We Use Your Information

We may use personal information for the following purposes:

  • To respond to product inquiries and requests for quotations
  • To communicate with customers, prospective customers, suppliers, or business partners
  • To provide product information and technical documentation
  • To process and manage business inquiries
  • To communicate about products, availability, pricing, specifications, and related business matters
  • To maintain and improve our website and services
  • To monitor website performance and security
  • To detect, prevent, and investigate fraud, abuse, unauthorized access, or other security issues
  • To comply with applicable legal and regulatory obligations
  • To establish, exercise, or defend legal rights where necessary

We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

4. Legal Bases for Processing

Where applicable data protection law requires a lawful basis for processing personal information, we may rely on one or more of the following bases:

  • Performance of a contract or steps requested before entering into a contract, such as responding to a quotation or product inquiry.
  • Legitimate interests, such as operating and securing our website, managing business communications, improving our services, and maintaining appropriate business records.
  • Legal obligations, where processing is necessary to comply with applicable laws or regulations.
  • Consent, where consent is required for a particular processing activity, such as certain non-essential cookies or communications.

Where we rely on consent, you may withdraw your consent at any time, subject to applicable legal requirements.

5. Contact Forms and Business Inquiries

Our website may provide contact forms or inquiry forms that allow visitors to request information about our products and services.

Information submitted through these forms may be transmitted to our designated business email accounts or other service providers used to process and manage inquiries.

We use the information submitted through these forms primarily to:

  • Respond to your inquiry
  • Provide requested product information
  • Prepare quotations
  • Communicate about products and commercial requirements
  • Follow up on business inquiries where appropriate

Please do not submit sensitive personal information through our website forms unless it is specifically requested and necessary for the relevant business purpose.

6. Email and WhatsApp Communication

If you choose to contact us by email, WhatsApp, or another communication channel, we may process the information you provide through that channel.

For example, we may retain:

  • Your name
  • Email address
  • Telephone number or WhatsApp contact information
  • Company information
  • The content of your communication
  • Business-related documents or information that you voluntarily provide

These communications are used to respond to your requests and manage legitimate business relationships.

Third-party communication platforms, including WhatsApp and email service providers, may process information according to their own privacy policies and terms.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functionality, security, performance, and user preferences.

Cookies may be used for purposes such as:

  • Maintaining basic website functionality
  • Remembering certain preferences
  • Improving website performance
  • Understanding general website usage
  • Supporting security and fraud prevention

Where we use non-essential cookies or similar technologies that require consent under applicable law, we will seek consent where required.

You can control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Analytics and Website Performance

We may use analytics or website performance tools to understand how visitors use our website and to improve its content, structure, usability, and performance.

Depending on the tools enabled on the website, these services may collect information such as:

  • Pages viewed
  • Approximate geographic information
  • Device and browser information
  • Referral information
  • Website interaction and usage data

Where applicable law requires consent for analytics technologies, we will obtain consent before using them.

The specific analytics services used on the website may change from time to time. This Privacy Policy will be updated when material changes to our data processing practices occur.

9. Third-Party Services

We may use selected third-party service providers to operate, secure, analyze, and maintain our website and business communications.

These providers may include services relating to:

  • Website hosting and infrastructure
  • Email delivery
  • Website security
  • Analytics
  • Website performance
  • Communication and messaging
  • Technical support

Third-party providers may process information on our behalf or independently according to their own legal obligations and privacy policies.

We seek to work with service providers that provide appropriate safeguards for personal information and only disclose information where there is a legitimate business, technical, or legal reason to do so.

10. International Data Transfers

Because we operate an international B2B website and may work with customers, suppliers, and service providers in different countries, personal information may be processed or transferred across national borders.

Where applicable data protection laws impose requirements on international transfers, we will take reasonable steps to use appropriate safeguards for such transfers.

These safeguards may include contractual protections, recognized transfer mechanisms, or other measures permitted by applicable law.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, and complying with legal or regulatory obligations.

The appropriate retention period depends on the nature and purpose of the information.

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal and business recordkeeping requirements.

12. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include appropriate access controls, website security measures, secure communications, server security, and regular maintenance of our website infrastructure.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored by us.

13. Information Sharing and Disclosure

We do not sell personal information to third parties.

We may disclose personal information where reasonably necessary:

  • To service providers that support our website or business operations
  • To email, hosting, security, analytics, or communication providers
  • To professional advisers where necessary
  • To comply with applicable laws, regulations, legal processes, or governmental requests
  • To protect our rights, property, security, or the safety of others
  • In connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction

We aim to limit disclosure to information that is reasonably necessary for the relevant purpose.

14. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These rights may include:

  • The right to request access to personal information we hold about you
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of personal information in certain circumstances
  • The right to request restriction of processing in certain circumstances
  • The right to object to certain processing activities
  • The right to withdraw consent where processing is based on consent
  • The right to request data portability where applicable
  • The right to lodge a complaint with an applicable data protection authority

These rights are subject to applicable legal conditions and exceptions.

To exercise a privacy right, please contact us using the contact details provided in this Privacy Policy.

15. Children’s Privacy

Our website is intended primarily for business and professional users.

We do not knowingly seek to collect personal information from children through our website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

16. External Links

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business operations, technology, legal requirements, or data processing practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage visitors to review this Privacy Policy periodically to stay informed about how we handle personal information.

18. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your personal information is handled, please contact us:

Conscientia Industrial Co Ltd
Website: https://www.conscientia-industrial.com
Email: [salesconscientia@gmail.com]
WhatsApp: +86 170 9858 0209

We will review and respond to privacy-related requests within the timeframe required by applicable law.